TransitTracker Support
Real-Time Transit Telemetry for Canadian Cities
📬 Need Help or Have Questions?
Whether you have questions about real-time fleet tracking, need help with your Pro subscription, or want to report transit feed feedback, our team is here to help.
Direct Support Email: transittracker.app@gmail.com
❓ Frequently Asked Questions
Which transit agencies and cities are supported?
TransitTracker supports real-time vehicle telemetry for:
Toronto & GTA (TTC, YRT, Brampton Transit), Vancouver (TransLink Bus, SkyTrain, SeaBus), Ottawa (OC Transpo & O-Train), Calgary (Calgary Transit Bus & CTrain), and Edmonton (ETS).
How accurate are real-time vehicle positions and arrival times?
Vehicle coordinates are refreshed directly from official open data GTFS-Realtime streams every few seconds. Predictive arrival times dynamically adjust based on live GPS speed, headings, and road conditions.
How does the 7-Day Free Trial work?
New subscribers can try TransitTracker Pro free for 7 days. You will receive 100% live fleet access, delay push alerts, and an ad-free experience. You can cancel anytime during the trial in your iPhone Apple ID Settings without being charged.
How do I cancel or manage my subscription?
Subscriptions are managed directly by Apple. On your iPhone or iPad, open Settings > [Your Apple ID Name] > Subscriptions > TransitTracker Pro to cancel or change your plan.
How do I report a missing bus or route issue?
If a vehicle is not reporting coordinates or a route is experiencing unlisted detours, please email us at transittracker.app@gmail.com with your city and route number.